All students need a computer that meets or exceeds the listed specifications to successfully work within the online environment. HBA Online does not provide these hardware and software items.
Supported Browsers:
- Internet Explorer – Versions 9 through 11 supported, but not recommended (11 is not yet fully compatible, but can be used with compatibility mode turned on)
- Google Chrome – Recommended. Browser updates automatically.
- Mozilla Firefox – Recommended. Please update to current version.
- Apple Safari – Please use current version.
An Internet connection at least 1.5Mbps or faster is highly recommended.
If there are specific critical browser-related incompatibilities that come to our attention, these will be placed in the announcements area of our Learning Management System.
Recommended Software
The most common plugin of these recommendations will be Adobe Flash, which is built in to Google Chrome. The rest are not found often in our courses. Each course has a Materials Section under Course Information which lists the free plugins or utilities which may be helpful to complete the course (paid materials, such as textbooks, are found via our materials website). Please consult with the course material section, your teacher, or contact us with specific questions on software requirements as needed.
- Windows Media Player 10 Series or higher
- Adobe© Shockwave© Player
- Adobe© Flash© Player
- Adobe© Acrobat© Reader™
- Java Runtime
- Microsoft Office or Google Docs (to create the documents that need to be submitted to teachers)
- Audacity (often used for voice recording for foreign language courses)
Recommended Hardware
- Speakers or headphones
- Microphone
* Hardware support is not provided.
Technical Support Form
The technical support form is where you can submit a technical question. The online support team will respond to your request as soon as possible. Please provide as much information about your issue in order to speed up the resolution to your issue.